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FREESKY

FreeSky sell electric bikes, mostly full-suspension and fat-tyre models, into the United States. The only company name they publish is Freeskycycle eBike LTD, in their copyright line, and their terms of service are governed by the laws of China while their storefront is priced in dollars and their support line is a US toll-free number. They describe themselves as having spent twenty years in electric bicycles, which is their own account and names no founding year.

freeskycycle.com

Last updated: 8 September 2026

Battery and charging

What they need before selling you a battery
They need your serial number, not just the model

“Purchase Instructions: To ensure compatibility, Battery must be purchased based on the specific model and serial number of your vehicle.”

Source: freeskycycle.com/products/extra-battery-pack

Battery care and safety

Where they say to charge it
Charge and store bike and battery in a dry location, between 50 °F – 77 °F (10 °C – 25 °C).

Disputed

“Charge and store bike and battery in a dry location, between 50 °F – 77 °F (10 °C – 25 °C). Let bike dry completely before using again.”

Source: cdn.shopify.com/s/files/1/0605/5188/9131/files/M-520_Instruction_English.pdf

Other sources state

  • Ideally, charge it outdoors or in a garage with good airflow.

    “Avoid charging your bike indoors where heat could build up in a confined space, or near flammable materials such as blankets, rugs, or even paper. Tip : Always charge your battery on a hard, flat surface in a well-ventilated area. Ideally, charge it outdoors or in a garage with good airflow.”

    Source: freeskycycle.com/blogs/news/preventing-e-bike-battery-fires-tips-for-safety-and-maintenance

Storage temperature the manufacturer advises
between 50 °F – 77 °F (10 °C – 25 °C)

“Charge and store bike and battery in a dry location, between 50 °F – 77 °F (10 °C – 25 °C). Let bike dry completely before using again.”

Source: cdn.shopify.com/s/files/1/0605/5188/9131/files/M-520_Instruction_English.pdf

Frame and components

The display's password lock
enter the password: 1212 to turn on the bike

“Turn on the bike: First,take out the battery and press the switch button on the battery. Then, use NFC to swipe the screen, or hold the power button and then enter the password: 1212 to turn on the bike.”

Source: cdn.shopify.com/s/files/1/0605/5188/9131/files/M-520_Instruction_English.pdf

Who makes the display
Sciwil make the SW-M818 display

“USERS GUIDE SW-M818 E-Bike Display Model: SW-M818 Protocol: Lithium II Version: V6.05 Changzhou Sciwil E-Mobility Technology Co., Ltd.”

Source: freeskycycle.com/cdn/shop/files/User_Manual_M818X_With_Turn.pdf

Compatibility

A spare pack sold for two machines
One stock code covers two machines

“SPA000188-LSJ059”

Source: freeskycycle.com/products/extra-battery-pack

Fitment across the range

Throttle type across the range
Thumb Throttle

Disputed

“THROTTLE Thumb Throttle”

Source: freeskycycle.com/products/alaska-pro-m-520

Other sources state

  • rotating the throttle backward toward the rider

    “The throttle is used by slowly and carefully rotating the throttle backward toward the rider. Do not use the throttle unless you are on the bike.”

    Source: cdn.shopify.com/s/files/1/0605/5188/9131/files/M-520_Instruction_English.pdf

Identity

Where the serial numbers are engraved
on the frame, typically located near the bottom of the head tube

“You can find your Ebike's serial number on the frame, typically located near the bottom of the head tube. This unique code helps us manage warranty issues, identify the model and year of manufacture, and handle theft claims if needed.”

Source: cdn.shopify.com/s/files/1/0605/5188/9131/files/M-520_Instruction_English.pdf

Manufacturer of record
YANSAN Technology Co., LTD

“YANSAN Technology Co., LTD Contact us if you experience issues relating to riding Maintenance and safety, or errors/faults with your FREESKY e-bike.”

Source: cdn.shopify.com/s/files/1/0605/5188/9131/files/M-520_Instruction_English.pdf

The company they name as theirs
Freeskycycle eBike LTD

“© 2026 Freeskycycle eBike LTD All Rights Reserved.”

Source: freeskycycle.com

What they say about their own history
FREESKY has spent 20 years pioneering the R&D and sales of electric bicycles

“FREESKY has spent 20 years pioneering the R&D and sales of electric bicycles, driven by a vision to create eco-friendly transportation without sacrificing performance or style. Over time, we've grown into a trusted manufacturer known for integrity, innovation, and a commitment to excellence.”

Source: freeskycycle.com/pages/about-freesky

Manuals for machines they no longer sell
Four machines have a manual but no listing

“27.5" NOVA ELECTRIC BIKE”

Source: freeskycycle.com/cdn/shop/files/Nova-B-360-User-Manual.pdf

Buying and owning it

Assembly advice from the manufacturer
After the initial break-in period of 50-100 miles (80-160 km)

“After the initial break-in period of 50-100 miles (80-160 km), your cables, spokes, and chain may stretch, and bolted connections can loosen. It is essential to have a certified, reputable bike mechanic perform a tune-up after this break-in period, which can vary based on factors like total weight, riding style, and terrain.”

Source: cdn.shopify.com/s/files/1/0605/5188/9131/files/M-520_Instruction_English.pdf

Where the manufacturer says they are sold
purchases made from unauthorized sellers are not covered by Freesky warranty policy

“Please note that purchases made from unauthorized sellers are not covered by Freesky warranty policy. Below list are authorized sellers: Website: www.freeskycycle.com Amazon Stores: FreeskyE-BIKE FREESKYStore”

Source: freeskycycle.com/blogs/news/unauthorized-seller-alert

How often to run the safety check
Before every ride, and after every 25-45 miles(40-72 km)

“Notice: Before every ride, and after every 25-45 miles(40-72 km), we advise you following the pre-ride safety checklist.”

Source: cdn.shopify.com/s/files/1/0605/5188/9131/files/M-520_Instruction_English.pdf

Warranty, returns and support

Service documentation they publish
Rear Wheel Axle Nut: 55N/M

“RECOMMENDED TORQUE FOR FREESKY EBIKE Rear Wheel Axle Nut: 55N/M Front wheel Axle Nut: 45N/M Crank Arm Nut: 45N/M Bottom Axle: Left 40-50N.m, Right50-70N.m Pedal: 35N/M Stem Riser: 6-10N/M Stem Pich Bolts 9N/M Stem Clamp Bolts 6N/M Kichstand Mounting Bolts: 10N/M Rear Derailleur: 6 -8N/M Shifter Clamp Bolts: 6 -8N/M Brake Caliper Mounting Bolts: 10N/M Brake lever Clamp Bolts: 6 -8N/M Saddle Clamp Bolts: 20N/M Seat Post Clamp Bolt: 15-20N/M Disc Mounting Bolts: 7N/M Fender Mounting Bolts: 5N/M Headlight Mounting bolt: 6N/M Throttle Clamp bolts: 1N/M Controller Box Mounting Bolts: 1N/M Rear Triangle Connection Bolts: 30N/M”

Source: freeskycycle.com/cdn/shop/files/Freesky_Service_Manual.pdf

Where they say buying is covered
Their site and two Amazon stores

“Below list are authorized sellers: Website: www.freeskycycle.com Amazon Stores: FreeskyE-BIKE FREESKYStore”

Source: freeskycycle.com/blogs/news/unauthorized-seller-alert

Law and where you can ride

When they say a licence may be needed
A high-powered electric bike that falls outside a state's e-bike definition may instead be treated as a moped, motorized bicycle, motor-driven cycle, or motorcycle.

“Motor power, maximum assisted speed, pedals, throttle operation, rider age, and even how the bike is classified under state law can affect what rules apply. A high-powered electric bike that falls outside a state's e-bike definition may instead be treated as a moped, motorized bicycle, motor-driven cycle, or motorcycle. There are also important exceptions. New Jersey has introduced licensing and registration requirements for certain e-bikes, while Alaska uses a different legal framework that can make classification more complicated.”

Source: freeskycycle.com/blogs/news/do-you-need-a-license-for-an-electric-bike

Which country's law governs a purchase
governed by and construed in accordance with the laws of China

“SECTION 18 - GOVERNING LAW These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of China.”

Source: freeskycycle.com/policies/terms-of-service

Their disclaimer on their own legal writing
This article is for general informational purposes only and is not legal advice.

“Legal Disclaimer: This article is for general informational purposes only and is not legal advice. E-bike laws can change, and local governments, parks, trails, and municipalities may impose additional requirements. Always check the current laws and regulations in your state and local area before riding.”

Source: freeskycycle.com/blogs/news/do-you-need-a-license-for-an-electric-bike

The speed their support page says the bikes ship at

The maker’s own documents give different figures

TOP SPEED (PAS) 45 MPH

warrior-ultra-m-530 · retrieved by us 7 September 2026

Source: freeskycycle.com/products/warrior-ultra-m-530

All FREESKY e-bike speeds are limited to 32km/h ( 20 MPH)

trouble-shooting · retrieved by us 7 September 2026

“All FREESKY e-bike speeds are limited to 32km/h ( 20 MPH) which is the legal speed limit of power-assist bike (e-bikes). You will need a license and a plate for your e-bike plus insurance if you would like to go faster. For further information, please contact your local Ministry of Transportation.”

Source: freeskycycle.com/pages/trouble-shooting

Top Speed: 38 MPH — Unlockable for full performance.

best-moped-style-electric-bikes-2025-freesky-cheetah-mt-380-leads-the-pack · retrieved by us 8 September 2026

“Power and Performance - Dual 2000W Motors (4000W Peak) — All-wheel drive system for superior hill-climbing. - Top Speed: 38 MPH — Unlockable for full performance. - 60Ah 2880Wh Battery — Delivers 200+ miles per charge.”

Source: freeskycycle.com/blogs/news/best-moped-style-electric-bikes-2025-freesky-cheetah-mt-380-leads-the-pack

A speed-unlocking part they sell
An unlimited speed controller is a sophisticated device designed to modify the speed limitations of an e-bike

“An unlimited speed controller is a sophisticated device designed to modify the speed limitations of an e-bike. Traditional e-bike controllers are programmed to cap speeds to comply with legal restrictions and safety standards. In contrast, an unlimited speed controller bypasses these restrictions, allowing riders to push their e-bikes beyond standard speed limits.”

Source: freeskycycle.com/blogs/news/electric-bike-revolution-embracing-the-unlimited-speed-controller

Recalls and fire safety

What the CPSC recall search returns
No results for "FREESKY" in Recalls.

Source: cpsc.gov/Recalls?search_combined_fields=FREESKY&field_rc_date_value=&field_rc_date_value_1=&field_rc_hazards_target_id=All&field_rc_recall_by_product_target_id=All&field_rc_manufactured_in_value=

How this brand publishes

Whether their articles' spec tables can be trusted
Their Cheetah article gives it 77 lbs; the machine's own page says 122 LBS

“Category Specifications Dimensions 67.7 × 25.2 × 40.9 in (1720 × 640 × 1040 mm) Net Weight 77 lbs (35 kg) Motor (Peak Power) 2000W (single motor) / 4000W (dual motor) Battery 48V 60Ah, 21700 lithium cells, removable, UL-certified Charging Time 6–8 hours (100–240V input) Range 60 miles pure electric / 90–120 miles pedal assist Top Speed 38 mph”

Source: freeskycycle.com/blogs/news/freesky-cheetah-m-380-the-all-terrain-electric-motorbike-for-snow-sand-and-city-streets

Their article's own editing notes, published
These integrations position Freesky as a responsible, safety-conscious leader in the micromobility space that has met the rigorous UL 2849 standard

“These integrations position Freesky as a responsible, safety-conscious leader in the micromobility space that has met the rigorous UL 2849 standard, without making the entire blog solely about them. The focus remains on UL 2849, with Freesky presented as a prime example of a brand doing it right.”

Source: freeskycycle.com/blogs/news/ul-2849-the-essential-safety-standard-powering-trust-in-electric-micromobility-and-why-brands-like-freesky-lead-the-way

Certification claims

Who holds the certificate
GuangZhou Yansan Science & Technology Co.,LTD

“Holder of Certificate: GuangZhou Yansan Science & Technology Co.,LTD 202, Building 6, No.25-Min'an North Road Tanbu Town, Huadu District 510800 Guangzhou City PEOPLE'S REPUBLIC OF CHINA”

Source: freeskycycle.com/cdn/shop/files/UL2849-Eurostar-Ultra-M410.pdf

Certificate number
U14 128702 0008 Rev. 00

“CERTIFICATE No. U14 128702 0008 Rev. 00”

Source: freeskycycle.com/cdn/shop/files/UL2849-Eurostar-Ultra-M410.pdf

Test report behind it
64171250608601

“Test report no.: 64171250608601”

Source: freeskycycle.com/cdn/shop/files/UL2849-Eurostar-Ultra-M410.pdf

Who issued it
TÜV SÜD America, Inc.

“TÜV SÜD America, Inc. • 401 Edgewater Place Suite #500 • Wakefield • MA 01880 • USA”

Source: freeskycycle.com/cdn/shop/files/UL2849-Eurostar-Ultra-M410.pdf

Standards tested against
UL 2849:2020/R:2022-12 CAN/UL 2849:2022

“Tested according to: UL 2849:2020/R:2022-12 CAN/UL 2849:2022”

Source: freeskycycle.com/cdn/shop/files/UL2849-Eurostar-Ultra-M410.pdf

Models the certificate covers
M-530, M-540, M-410, A-340

“Model(s): M-530, M-540, M-410, A-340 Brand Name: FREESKY”

Source: freeskycycle.com/cdn/shop/files/UL2849-Eurostar-Ultra-M410.pdf

Whether the testing was required
The product was tested on a voluntary basis

“The product was tested on a voluntary basis and complies with the USA and Canadian standards stated on this certificate.”

Source: freeskycycle.com/cdn/shop/files/UL2849-Eurostar-Ultra-M410.pdf

Ingress rating the certifier tested
IP34 (for E-Bikes)

“Degree of Protection: IP34 (for E-Bikes)”

Source: freeskycycle.com/cdn/shop/files/UL2849-Eurostar-Ultra-M410.pdf

Charger and system voltage as tested
Input: 100-240V~, 50/60Hz, 2,5A Output: 54,6VDC, 3,0A

“Ratings: For battery charger: Input: 100-240V~, 50/60Hz, 2,5A Output: 54,6VDC, 3,0A For E-Bikes: Rated voltage: 47,19VDC”

Source: freeskycycle.com/cdn/shop/files/UL2849-Eurostar-Ultra-M410.pdf

Which mark their bikes actually carry
Look for the UL Mark!

“When you see brands like Freesky prominently displaying their UL 2849 certification, it signifies a commitment to your safety. Look for the UL Mark!”

Source: freeskycycle.com/blogs/news/ul-2849-the-essential-safety-standard-powering-trust-in-electric-micromobility-and-why-brands-like-freesky-lead-the-way

What UL's own register returns
0 Results

Source: productiq.ulprospector.com/en/search?term=Freesky

Who they say issued their certificates

The maker’s own documents give different figures

TÜV SÜD America, Inc.

TÜV SÜD certificate U10 128702 0003 Rev. 00 — FP4825R0 · retrieved by us 7 September 2026

“TÜV SÜD America, Inc. • 401 Edgewater Place Suite #500 • Wakefield • MA 01880 • USA”

Source: freeskycycle.com/cdn/shop/files/UL2271-Eurostar-Ultra-M410-25Ah.pdf

UL (Underwriters Laboratories)

trouble-shooting · retrieved by us 7 September 2026

“All FREESKY e-bikes are certified with both UL 2271 and UL 2849, ensuring the highest standards of battery and overall e-bike safety. UL 2271 – Battery Safety Certification Issued by: UL (Underwriters Laboratories), a global independent safety science organization headquartered in the United States.”

Source: freeskycycle.com/pages/trouble-shooting

What the FCC equipment search returns
There are no applications on file that match the search criteria specified

“There are no applications on file that match the search criteria specified: Applicant Name: Freesky”

Source: apps.fcc.gov/oetcf/eas/reports/GenericSearch.cfm

Checked against the certifier's register
No certificate for FP4835R0

“Displaying 0 results for search.”

Source: tuvsud.com/en/customer-hub/ps-cert/?q=FP4835R0

The model this certificate number covers
Certificate U10 128702 0001 covers FP4830R0

“No. U10 128702 0001 Rev. 00 Holder of Certificate: GuangZhou Yansan Science & Technology Co.,LTD Product: Batteries Model(s): FP4830R0 Status Valid”

Source: tuvsud.com/en/customer-hub/ps-cert/?q=FP4830R0

Models this system certificate covers
Ten model codes across five UL 2849 certificates

“Model(s): M-520”

Source: tuvsud.com/en/customer-hub/ps-cert/?q=Yansan

What they claim for the whole range
They claim it for every model

“All FREESKY e-bikes are certified with both UL 2271 and UL 2849, ensuring the highest standards of battery and overall e-bike safety.”

Source: freeskycycle.com/products/alaska-pro-m-520

A certified pack with no machine named
One certified pack is not on any machine's page

“Model(s): FP4815R0 Brand Name(s): FREESKY”

Source: cdn.shopify.com/s/files/1/0605/5188/9131/files/UL2271-Nova-B360-15Ah.pdf

An article that published its own brief
Their UL 2849 article lists the brand lines added to it

“Key Changes & Why: Introduction: Added the phrase "(And Why Brands Like Freesky Lead the Way)" to the title and explicitly mentioned Freesky understanding the imperative in the opening paragraph. This immediately signals their relevance.”

Source: freeskycycle.com/blogs/news/ul-2849-the-essential-safety-standard-powering-trust-in-electric-micromobility-and-why-brands-like-freesky-lead-the-way

Models

Batteries

Chargers