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Safety NoticeAustralia (ACCC)BATTERY

Canyon E-performance bike battery

Hazard

Reason the product is recalled The battery housing may develop cracks or gaps, allowing water to leak into the compartment and the battery to short-circuit, which could cause it to catch fire. The hazards to consumers There is a risk of injury from burns if the battery short-circuits and catches fire.

What to do

Stop using the bike immediately. Contact Canyon to receive instructions on how to dispose the battery and arrange for a free replacement. Canyon Bicycles GmbH Phone: 1800 959 071 (between 9:00 am – 5:00 pm (AEDT) Monday – Friday) or visit Canyon’s website.

Description

Batteries for Canyon Spectral ON CF, Spectral ON CFR, and Torque ON CF performance e-bikes. Affected battery part numbers: BT001 720Wh (Gen 1) BT002 900Wh (Gen 1) BT003 720Wh (Gen 2) BT004 900Wh (Gen 2) Model years 2022-2024.

Published
November 15, 2024

No confirmed match to a specific product in our database yet for this recall.

Regulator & source

Product Safety Australia (ACCC) · productsafety.gov.au

Official recall notice: productsafety.gov.au/node/32248

Last updated September 9, 2026