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Safety NoticeEuropean Union (Safety Gate)

Ridstar Q20-Plus, Q20-Mini, E26 Pro

Product: Q20-Plus, Q20-Mini, E26 Pro

Manufacturer: Ridstar

Hazard

The charger has poor quality connections with fan wires soldered directly to the Printed Circuit Board.Moreover, the creepage and clearance distances between the primary and the secondary circuit of the transformer are insufficient.Additionally, the distance from the live pin to the outside edge is insufficient. The user can touch the accessible live parts and receive an electric shock.Furthermore, the charger and plug can overheat and cause a fire if left unattended. The product does not comply with the Regulation on the approval and market surveillance of two- or three-wheel vehicles and quadricycles.

Measures the regulator recorded

Type of economic operator to whom the measure(s) were ordered: Importer Category of measure(s): Import rejected at border Date of entry into force: 06/05/2025

This is what the regulator recorded as being done about the product, not instructions for an owner. The official notice is linked below.

Description

Lithium-ion battery-powered bicycle with wall plug charger.

Published
August 8, 2025

No confirmed match to a specific product in our database yet for this recall.

Regulator & source

European Commission — Safety Gate · ec.europa.eu/safety-gate-alerts/screen/webReport

Official recall notice: ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10095063

Last updated September 14, 2026