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RecallJapan (Consumer Affairs Agency)

日本タイガー電器「電動立ち乗り二輪車:Airbike 電動スマートスクーター」 - 部品交換

Product: 電動立ち乗り二輪車 Airbike 電動スマートスクーター

This notice was published in Japanese. The Japanese text on this page is the regulator’s own, reproduced exactly. The English beneath it is a translation we added to make the notice readable, offered as a help and not as a substitute for the original: where the two differ, the Japanese is what the regulator said. Verify against the official notice before acting on it.

Hazard

当該製品及び周辺を焼損する火災が発生 備考: リコール実施の理由: 当該製品が発火する重大製品事故が発生したため。 [消費者庁からのお知らせ] 令和5年10月31日 消費生活用製品の重大製品事故に係るお知らせ 「消費生活用製品の重大製品事故:リコール製品で火災等(電動立ち乗り二輪車、携帯型電気冷蔵庫(充電式))」 https://www.caa.go.jp/notice/entry/035239/

Our English translation — not the regulator’s words

A fire has occurred that burned the product and its surroundings. Notes: Reason for the recall: A serious product accident occurred in which the product caught fire. [Notice from the Consumer Affairs Agency] 31 October 2023 (令和5年10月31日) notice on serious product accidents involving consumer products "Serious product accidents involving consumer products: fires etc. involving recalled products (electric standing two-wheeler, portable electric refrigerator (rechargeable))" https://www.caa.go.jp/notice/entry/035239/

What to do

回収・部品交換

Our English translation — not the regulator’s words

Recall and part replacement.

Description

対象の特定情報: 製品名 :電動立ち乗り二輪車 商品名 :Airbike 電動スマートスクーター 型番・JANコード: bicycle-balancexx-gold 4582278364375 bicycle-balancexx-black 4582278364382 bicycle-balancexx-blue 4582278364399 bicycle-balancexx-red 4582278364405 bicycle-balancexx-white 4582278364412 販売期間:2017年1月23日~2023年1月27日 対象台数:9,513台 リコール事業者名:日本タイガー電器株式会社(法人番号:5120901011731) 参照情報: 経済産業省 製品評価技術基盤機構(NITE) (https://www.meti.go.jp/product_safety/recall/file/230301-1.html) 連絡先: 日本タイガー電器株式会社 お客様相談室 フリーダイヤル:0120-981-310 電話受付時間:10:15~14:00(土日祝日除く) メールアドレス:soudan@santa-land.co.jp メール受付時間:24時間受付可能 https://www.santa-land.co.jp/recall_bicycle_balancexx.pdf

Our English translation — not the regulator’s words

Identifying information: Product name: electric standing two-wheeler (電動立ち乗り二輪車) Trade name: Airbike 電動スマートスクーター Model number / JAN code: bicycle-balancexx-gold 4582278364375 bicycle-balancexx-black 4582278364382 bicycle-balancexx-blue 4582278364399 bicycle-balancexx-red 4582278364405 bicycle-balancexx-white 4582278364412 Sales period: 23 January 2017 to 27 January 2023 Units affected: 9,513 Recalling business: 日本タイガー電器株式会社 (corporate number 5120901011731) Reference: Ministry of Economy, Trade and Industry (経済産業省) National Institute of Technology and Evaluation (NITE) (https://www.meti.go.jp/product_safety/recall/file/230301-1.html) Contact: 日本タイガー電器株式会社 Customer Consultation Office Toll-free: 0120-981-310 Telephone hours: 10:15–14:00 (except Saturdays, Sundays and public holidays) Email: soudan@santa-land.co.jp Email accepted 24 hours a day https://www.santa-land.co.jp/recall_bicycle_balancexx.pdf

Recall date
March 1, 2023

No confirmed match to a specific product in our database yet for this recall.

Regulator & source

Japan (Consumer Affairs Agency)

Official recall notice: recall.caa.go.jp/result/detail.php?rcl=00000030514

Last updated September 24, 2026