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RecallJapan (Consumer Affairs Agency)BIKE

BESV JAPAN「電動アシスト自転車用バッテリー」(2019年7月~2020年5月に販売) - 交換

Models the notice names: EK.A3C01.001~EK.A3C01.007、 EK.A3C01.00B、 EK.A3C01.00C

Product: 電動アシスト自転車用バッテリー — Battery for an electrically power-assisted bicycle (our translation)

This notice was published in Japanese. The Japanese text on this page is the regulator’s own, reproduced exactly. The English beneath it is a translation we added to make the notice readable, offered as a help and not as a substitute for the original: where the two differ, the Japanese is what the regulator said. Verify against the official notice before acting on it.

Hazard

雨水等の侵入によるバッテリー内部の故障や発煙・発火のおそれ 備考: リコール実施の理由: 一部の製品において防水処理が不十分であることが確認され、雨水等の侵入によるバッテリー内部の故障や発煙・発火のおそれがあるため。

Our English translation — not the regulator’s words

Rainwater or the like getting in may cause an internal battery fault, smoke or fire. Notes: Reason for the recall: Waterproofing was confirmed to be inadequate on some units, so rainwater or the like getting in may cause an internal battery fault, smoke or fire.

What to do

製品交換(無償)

Our English translation — not the regulator’s words

Product exchanged (free of charge).

Description

対象の特定情報: 製品名:PS1/PSA1用 10.5Ahバッテリー 型番:EK.A3C01.001~EK.A3C01.007、 EK.A3C01.00B、 EK.A3C01.00C 対象シリアルコード:EKA3C01***CJ19S*****(EKAから始まるコード12桁目から【J19】のもの) 販売期間:2019年7月~2020年5月 対象台数:106台 参照情報: 経済産業省 株式会社BESV JAPAN 製品評価技術基盤機構(NITE) (https://www.meti.go.jp/product_safety/recall/file/200901-1.html) 連絡先: ◆株式会社BESV JAPAN(法人番号:4011001116103) バッテリー交換受付係 ・メールアドレス:support@besv.jp

Our English translation — not the regulator’s words

Identifying information: Product name: 10.5Ah battery for the PS1/PSA1 Model numbers: EK.A3C01.001 to EK.A3C01.007, EK.A3C01.00B, EK.A3C01.00C Serial codes affected: EKA3C01***CJ19S***** (codes beginning EKA with 【J19】 from the 12th character) Sales period: July 2019 to May 2020 Units affected: 106 Reference: Ministry of Economy, Trade and Industry (経済産業省) 株式会社BESV JAPAN National Institute of Technology and Evaluation (NITE) (https://www.meti.go.jp/product_safety/recall/file/200901-1.html) Contact: ◆ 株式会社BESV JAPAN (corporate number 4011001116103) Battery exchange desk ・ Email: support@besv.jp

Recall date
September 1, 2020

No confirmed match to a specific product in our database yet for this recall.

Regulator & source

Japan (Consumer Affairs Agency)

Official recall notice: recall.caa.go.jp/result/detail.php?rcl=00000026983

Last updated September 24, 2026