Skip to content
RecallJapan (Consumer Affairs Agency)BIKE

THE NeO「電動アシスト自転車用バッテリー」(2012年5月~2013年2月に販売) - 回収

Models the notice names: SF4641290NS-7S1P

Product: 電動アシスト自転車用バッテリー (株)THE NeOが2012年5月~2013年2月に販売したバッテリー

This notice was published in Japanese. The Japanese text on this page is the regulator’s own, reproduced exactly. The English beneath it is a translation we added to make the notice readable, offered as a help and not as a substitute for the original: where the two differ, the Japanese is what the regulator said. Verify against the official notice before acting on it.

Hazard

当該製品から出火する事故が発生 備考: 自主回収の理由:当該製品から出火する事故が発生したため。

Our English translation — not the regulator’s words

An accident has occurred in which fire came from the product. Notes: Reason for the voluntary recall: an accident occurred in which fire came from the product.

What to do

■対応方法 製品回収

Our English translation — not the regulator’s words

■ Action Product recalled.

Description

対象の特定情報: ■対象製品 製品名:電動アシスト自転車用 バッテリー 機種名:SF4641290NS-7S1P 販売期間:2012年5月12日~2013年2月2日 対象台数:313個 ■対象製品の確認方法 製品底面をご確認下さい。 対 象:底面にラベルの無いものです。 対象外:底面にラベルの貼られているものは対策済品です。 参照情報: 経済産業省 (http://www.meti.go.jp/product_safety/recall/file/160818-1.html) 連絡先: ■問い合わせ先 株式会社THE NeO 電話番号:075-496-5151 FAX番号:075-496-5150 受付時間:10:00~16:00(水・日曜日を除く) メールアドレス:info@rakusuku.com

Our English translation — not the regulator’s words

Identifying information: ■ Product affected Product name: battery for an electrically power-assisted bicycle Model: SF4641290NS-7S1P Sales period: 12 May 2012 to 2 February 2013 Units affected: 313 ■ How to identify the affected product Check the underside of the product. Affected: those with NO label on the underside. Not affected: those with a label on the underside have been remedied. Reference: Ministry of Economy, Trade and Industry (http://www.meti.go.jp/product_safety/recall/file/160818-1.html) Contact: ■ Enquiries 株式会社THE NeO Telephone: 075-496-5151 FAX: 075-496-5150 Hours: 10:00–16:00 (closed Wednesdays and Sundays) Email: info@rakusuku.com

Recall date
August 18, 2016
Published
October 21, 2016

No confirmed match to a specific product in our database yet for this recall.

Regulator & source

Japan (Consumer Affairs Agency)

Official recall notice: recall.caa.go.jp/result/detail.php?rcl=00000016493

Last updated September 24, 2026