이륜자전거(전기자전거) — 헤클러 9 전기자전거(Heckler 9 ebike)
Models the notice names: 헤클러 9 전기자전거(Heckler 9 ebike)
Product: 이륜자전거(전기자전거) — Two-wheeled bicycle (electric bicycle) (our translation)
Brand: 산타크루즈 헤클러 9(Snata Cruz Heckler 9)
Manufacturer: Santa Cruz Bicycle
This notice was published in Korean. The Korean text on this page is the regulator’s own, reproduced exactly. The English beneath it is a translation we added to make the notice readable, offered as a help and not as a substitute for the original: where the two differ, the Korean is what the regulator said. Verify against the official notice before acting on it.
- Hazard
제품결함: 일부 산타크루즈 헤클러 9 전기자전거에 장착된 소수의 배터리에 전기 단락(electrical short circuit) 위험이 증가하였습니다. 위해정보: 전기 단락 위험이 증가하였고 이는 화재 위험으로 이어질 수 있습니다.
Our English translation — not the regulator’s words
Product defect (제품결함): A small number of batteries fitted to certain Santa Cruz Heckler 9 e-bikes have an increased risk of an electrical short circuit. Hazard information (위해정보): The risk of an electrical short circuit is increased, and this may lead to a risk of fire.
- What to do
1. 소비자는 즉시 대상제품의 사용을 중단하고, 전기자전거와 충전기에서 배터리를 분리하여야 합니다. 2. 하단의 산타크루즈 리콜 웹페이지를 통해 본인이 보유하고 있는 자전거의 배터리가 본건 리콜의 대상인지 확인하여야 합니다. 만일 배터리가 리콜 대상인 경우, 소비자는 추후 교체 배터리를 지급받기 위하여 웹페이지에서 등록하여야 합니다. 만일 배터리가 리콜 대상이 아닌 경우, 소비자는 전기자전거를 다시 사용하여도 됩니다. 본건 리콜의 대상이 되는 배터리는 법령에 따라 폐기하여야 하며, 일반 폐기물에 넣지 않아야 합니다. ※ 교체 배터리 수령시 다운튜브 커버(downtube cover)를 다시 사용하여야 하기 때문에, 해당 커버를 분리한 후에 배터리를 폐기하시기 바랍니다. - 문의처: Santa Cruz Bicycle - 연락처: https://santacruzbicycles.com/pages/recallheckler-9-lithium-ion-battery
Our English translation — not the regulator’s words
1. Consumers should stop using the affected product immediately and remove the battery from the e-bike and the charger. 2. Through the Santa Cruz recall web page below, check whether the battery in the bicycle you own is subject to this recall. If the battery is subject to the recall, register on the web page in order to be supplied with a replacement battery in due course. If the battery is not subject to the recall, you may use the e-bike again. A battery subject to this recall must be disposed of in accordance with the law and must not be put into general waste. ※ Because the downtube cover must be re-used when the replacement battery is received, please remove that cover before disposing of the battery. - Enquiry point: Santa Cruz Bicycle - Contact: https://santacruzbicycles.com/pages/recallheckler-9-lithium-ion-battery
- Description
조치구분: 자발적 리콜 제조구분(제조국): 수입 ( -) 인증/신고번호: B401S003-20001
Our English translation — not the regulator’s words
Action type (조치구분): Voluntary recall Manufacture / country of origin (제조구분(제조국)): Imported ( -) Certification / notification number (인증/신고번호): B401S003-20001
- Recall date
- May 12, 2025
No confirmed match to a specific product in our database yet for this recall.
Regulator & source
South Korea (KATS)
Official recall notice: safetykorea.kr/recall/ajax/recallBoard?recallUid=10021249
Last updated September 22, 2026