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RecallUnited Kingdom (OPSS)BATTERY

Product Recall: HL R-Team E-Bike Batteries and Chargers (2306-0016)

The notice identifies it by: Affected models: 36V175AH, 36V15AH, 48V20AH, 48V13AH, 48V15AH, 36V15AH, 36V22AH, 48V19AH, 36V10AH

Hazard

The batteries present a serious risk of electric shock as when tested, the plug face did not meet the dimensional requirements of BS 1363. The distances from the edge of the live and neutral pins to the edge of the plug face were less than the required 9.5mm and measured at 7.6mm, presenting an electric shock hazard to users. The fuse did not contain any ballast as is required by the standard and is considered counterfeit. The fuse presents potential hazards of electric shock/fire/explosion when used in a product. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

What to do

The product has been recalled from end users. Consumers are advised to return complete product (battery and supplied charger) to the store it was purchased from for a full refund.

Description

Products are supplied individually in cardboard boxes with polystyrene inner. Boxes are marked with a sticky label that has the model number on them and a battery warning label.

Recall date
August 29, 2023

No confirmed match to a specific product in our database yet for this recall.

Regulator & source

Last updated September 24, 2026