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Product Safety ReportUnited Kingdom (OPSS)BIKE

Product Safety Report: Heybike EC Compact City E-Bike (2508-0073)

The notice identifies it by: Model: EC COMPACT CITY; Serial Number: 2410070478

Brand: Heybike

Manufacturer: Heybike

Hazard

The product presents a risk of injuries as the rear brake does not operate as required. The mineral oil can leak out of the rear brake lever, causing the hydraulic rear brake system to become inoperable. If the brake was to fail or malfunction during use, the rider could experience a loss of control and fall. Improvements are also required to marking, labelling and documentation. The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008.

What to do

The import has been rejected at the border.

Description

Cream and black e-bike with stabiliser.

Recall date
December 23, 2025

No confirmed match to a specific product in our database yet for this recall.

Regulator & source

Last updated September 24, 2026