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Product Safety ReportUnited Kingdom (OPSS)BIKE

Product Safety Report: Windgoo B20 Electric Bike (2410-0113)

Models the notice names: B20

Brand: Windgoo

Manufacturer: Windgoo

Hazard

The product presents a risk of fire as it has been identified that when the electric bike is being charged, it is possible for the lithium-ion batteries to go into failure mode, potentially leading to a thermal runaway and fire. Additionally, the responsible person has been unable to supply documentation to the satisfaction of the National Regulator that it meets the essential safety requirements. The instructions provided with the product were deemed insufficient as they did not contain all the required safety information. The product does not meet the requirements of The Supply of Machinery (Safety) Regulations 2008.

What to do

Removal of the listing by the online marketplace (eBay). We strongly recommend that owners stop using this product immediately. Contact the distributor you purchased from to request redress.

Description

A black electric bicycle with two small red and black wheels, black seat and handlebars.

Recall date
November 20, 2024

No confirmed match to a specific product in our database yet for this recall.

Regulator & source

Office for Product Safety and Standards (OPSS) · gov.uk/government/organisations/office-for-product-safety-and-standards

Official recall notice: gov.uk/product-safety-alerts-reports-recalls/product-safety-report-windgoo-b20-electric-bike-2410-0113

Last updated September 24, 2026